Shipping policy

**Shopping Policy for Physical Documents**

**1. Order Processing**  
- All orders for physical documents must be placed through our official website or authorized representatives.  
- Please ensure all information provided (name, address, document details) is complete and accurate.  
- Orders are processed within 3 business days after payment confirmation.

**2. Shipping & Delivery**  
- Physical documents are shipped via [USPS].  
- Delivery timelines vary by location, typically ranging from 5-7 business days.  
- Tracking information will be provided once your documents have been dispatched.  
- We are not responsible for delays caused by courier services or incorrect shipping information provided by the customer.

**3. Fees & Payment**  
- All prices for documents are listed in [Currency] and are subject to applicable taxes and shipping fees.  
- Payment must be completed in full before documents are processed and shipped.

**4. Returns & Refunds**  
- Due to the personalized and sensitive nature of physical documents, **all sales are final**.  
- We do not accept returns, exchanges, or provide refunds for physical documents unless there is an error on our part (such as incorrect or damaged documents).
- In case of errors or damage, you must notify us within 10 days of receiving your order. Please provide your order number and photographic evidence of the issue.

**5. Loss or Non-Delivery**  
- If your order is lost or not delivered within the expected timeframe, please contact us at (276)403-2653.  
- We will work with the courier service to resolve the issue. Replacement of documents may be issued at our discretion.

**6. Privacy & Security**  
- All personal information provided for document processing and delivery is kept confidential and used solely for the purpose of fulfilling your order.

**7. Customer Support**  
- For questions or concerns regarding your order, please contact our support team at (276)403-2653. We are happy to assist you.